77fh Privacy Policy

77fh (referred to hereinafter as "we", "us", or "the platform") is a trusted online betting and casino platform in Bangladesh. We place the highest priority on our users' privacy and are fully committed to protecting their personal information.

This privacy policy explains what information we collect when you use the 77fh website (https://77fh.cam), how that information is used, under what circumstances it is shared with third parties, and what measures we take to protect your information.

By registering on our platform or continuing to use it, you are considered to have fully read and accepted the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our platform.

77fh may collect your information in various ways. We only collect information that is necessary to provide our services.

2.1 Registration and Account Information

When you create an account on 77fh, we collect the following information:

• Full name and date of birth
• Email address
• Mobile number
• Residential address
• National ID card or passport number (for verification purposes)
• Username and password (stored in encrypted form)

2.2 Transaction Information

During financial transactions, we record the following information:

• Deposit and withdrawal amounts and dates
• Payment method (bKash, Nagad, Rocket, Upay, or bank transfer)
• Transaction ID and status
• Betting history and gaming activity

2.3 Technical Information

When you visit our website, the following information may be collected automatically:

• IP address and device information
• Browser type and operating system
• Page visit time and duration
• Referral URL and search queries
• Cookies and session information

We use the information we collect for the following purposes:

3.1 Service Delivery and Operations

• Creating and managing your account
• Delivering betting and gaming services without interruption
• Processing deposits and withdrawals
• Managing customer support and live chat services
• Managing bonuses and promotional offers

3.2 Identity Verification and Compliance

• Verifying user age (21 years or older)
• Complying with anti-money laundering (AML) regulations
• Preventing fraud and unauthorized access
• Ensuring secure transactions

3.3 Improvement and Personalization

• Improving the quality and performance of our services
• Recommending games and offers based on your preferences
• Identifying and resolving technical issues on the site
• Further improving the user experience

3.4 Communication

• Sending important account-related notifications
• Sending security alerts and transaction confirmations
• Sharing promotional information and offers with your consent

77fh does not sell your personal information or transfer it to third parties inappropriately. However, information may be shared in the following circumstances:

4.1 Service Providers

Necessary information may be shared with trusted third-party service providers who assist in operating our platform. This includes payment processing (bKash, Nagad, Rocket, Upay, bank transfer), IT infrastructure and hosting services, customer support tools, and fraud detection systems. These service providers may only use the information for their designated tasks and are bound by strict confidentiality agreements.

4.2 Legal Obligations

We may be required to disclose information to comply with court orders, requests from law enforcement agencies, or applicable laws. In such circumstances, we will provide only the minimum information necessary.

4.3 Fraud and Security

If fraudulent activity, money laundering, or any other illegal activity is suspected, the relevant information may be provided to the appropriate authorities. This is done to keep our platform safe and to protect the interests of all users.

77fh uses cookies and similar tracking technologies on our website. Cookies are small text files stored in your browser that help improve your experience.

5.1 Types of Cookies We Use

• Essential cookies: Required to maintain login sessions and ensure security
• Functionality cookies: Help remember your preferences and settings
• Analytics cookies: Used to analyze site visit patterns and improve services
• Session cookies: Automatically deleted when you close your browser

5.2 Cookie Control

You can control or decline cookies through your browser settings. Please note, however, that rejecting certain cookies may cause some 77fh services to not work properly.

77fh follows the highest industry standards to protect your personal information. We take various technical and administrative measures to keep your information secure.

6.1 Security Measures

• All data transmissions are secured using SSL encryption technology
• Passwords and sensitive information are encrypted using strong hashing algorithms
• Firewalls and intrusion detection systems are active on servers and databases to prevent unauthorized access
• Security audits and regular risk assessments are conducted
• Access to data is restricted through strict role-based controls

6.2 Data Retention Period

We retain your personal information for as long as:

• Your account is active and required for use of our services
• Retention is mandatory for a specified period under applicable laws or regulations
• It is necessary for resolving legal claims or disputes

After an account is closed, some information may be retained for a specific period due to legal requirements. Once that period has passed, the information is securely deleted or safely anonymized.

6.3 Response to Data Breaches

If a data security breach occurs and your personal information is put at risk, we will notify you as quickly as possible in accordance with legal requirements and take the necessary corrective action.

As a user of 77fh, you have the following rights regarding your own personal information. To exercise these rights, please contact our support team.

7.1 Right to Access Information

You may request to view the personal information we hold about you at any time. Upon your request, we will provide you with a copy of the stored information.

7.2 Right to Correct Information

If there is any incorrect or incomplete information in your profile, you may request a correction or update. We will make the necessary changes after a security verification.

7.3 Right to Delete Information

In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained for a specific period due to legal or regulatory obligations.

7.4 Right to Object to Processing

You may object to the processing of your information for marketing purposes. You can stop promotional communications at any time through your account settings or by contacting us.

7.5 Right to Data Portability

You may request to receive the information you have provided about yourself in a structured, machine-readable format.

77fh strictly provides services only to those aged 21 or older. We are fully committed to protecting children and minors.

• Age verification is mandatory at the time of registration
• Accounts of users who provide false age information are closed immediately
• Personal information of any child or minor is not knowingly collected
• If it is suspected that a child's information has been collected, that information is deleted immediately

If you suspect that a minor has registered on our platform, please contact us immediately at [email protected].

77fh reserves the right to update or change this privacy policy from time to time. For any significant changes, we will take the following steps:

• The updated policy will be published on this page and the "Last Updated" date will be changed
• Registered users will be notified by email of important changes
• Continued use of the platform after the updated policy has been published will be considered as acceptance of the new policy

We recommend that you visit this page regularly and stay informed about the latest privacy policy.

If you have any questions, concerns, or requests regarding your information related to this privacy policy, please contact us in the following ways:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

We try to respond to all privacy-related requests as quickly as possible. The privacy of your information is very important to us, and we always value your trust.

For more information, you can also read our Terms & Conditions and Responsible Gaming policy.